Cookie Policy
Effective Date: 22 June, 2026
Harkara AI Private Limited | Jaipur, Rajasthan, India | team@harkara-ai.in | harkara.in / harkara-ai.in
1. Introduction
1.1 This Cookie Policy explains how Harkara AI Private Limited (“Company”, “We”, “Us”, “Our”) uses cookies and similar tracking technologies on the Harkara platform accessible at www.harkara.in / www.harkara-ai.in (“Platform”). This Policy is designed to help You understand what cookies are, why We use them, and the choices available to You regarding their use.
1.2 This Cookie Policy forms part of Our Privacy Policy and is subject to the Digital Personal Data Protection Act 2023 (“DPDPA 2023”), the Information Technology Act 2000, and other Applicable Laws. Words not otherwise defined in this Cookie Policy carry the same meaning as in Our Privacy Policy.
1.3 By continuing to use the Platform, You acknowledge and accept the use of cookies as described in this Policy. Where cookies require Your specific Consent, We shall seek that Consent through Our cookie consent mechanism.
2. What Are Cookies?
2.1 Cookies are small text files that are placed on Your device (computer, smartphone, or tablet) by a website when You visit it. Cookies are widely used by websites to make them work more efficiently, to improve user experience, and to provide information to website operators. Cookies are stored on Your device and are sent back to the originating website on each subsequent visit.
2.2 Cookies serve a wide range of functions. Some cookies are essential for the operation of a website, while others enable the website to remember Your preferences, gather analytical data, or deliver personalised advertisements.
2.3 In addition to cookies, We may use similar tracking technologies, including web beacons (also known as pixel tags or clear GIFs), local storage objects, and session storage. These technologies function similarly to cookies and are used for equivalent purposes. References to “cookies” in this Policy include such similar tracking technologies unless the context otherwise requires.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
3.1.1 These cookies are essential for the operation of the Platform and cannot be switched off in Our systems. They are usually set only in response to actions made by You that amount to a request for services, such as logging into Your account, placing an Order, or completing a Reservation. These cookies do not store any personally identifiable information.
3.1.2 As these cookies are strictly necessary to deliver the Services, they are not subject to Your consent requirement. You may configure Your browser to block these cookies, but certain parts of the Platform will not function correctly as a result.
3.2 Performance and Analytics Cookies
3.2.1 These cookies allow Us to count visits and traffic sources so We can measure and improve the performance of the Platform. They help Us to know which pages are most and least popular, understand how visitors navigate the Platform, and diagnose technical issues. All information collected by these cookies is aggregated and, to the extent possible, anonymised.
3.2.2 If You do not allow these cookies, We will not know when You have visited Our Platform and will not be able to monitor its performance effectively.
3.3 Functional Cookies
3.3.1 These cookies enable the Platform to provide enhanced functionality and personalisation. They may be set by Us or by third-party providers whose services We have added to Our pages. They enable the Platform to remember choices You make, such as Your preferred language, location settings, or previously viewed restaurants, and to provide improved and personalised features.
3.4 Targeting and Preference Cookies
3.4.1 These cookies may be set through the Platform by Our advertising and analytics partners. They are used to build a profile of Your interests and to show You relevant content and features on and outside of the Platform. They do not directly store personal data but are based on uniquely identifying Your browser and device. If You do not allow these cookies, You will experience less personalised content on the Platform.
3.5 Session Cookies vs. Persistent Cookies
3.5.1 Session cookies are temporary and exist only for the duration of Your session on the Platform. They are automatically deleted from Your device when You close Your browser.
3.5.2 Persistent cookies remain on Your device for a set period or until You manually delete them. They are used to remember Your preferences, maintain authentication status, and gather analytical information across multiple visits.
4. Specific Cookies Deployed on the Platform
The following table sets out the principal cookies used on the Platform. Please note that this list may not be exhaustive as third-party cookie usage may vary:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| harkara_session | Maintains Your login session and authentication status on the Platform. | Strictly Necessary (First-Party) | Session |
| harkara_auth | Securely stores authentication tokens to keep You logged in across sessions. | Strictly Necessary (First-Party) | 30 days |
| harkara_prefs | Remembers Your platform preferences such as location settings and language. | Functional (First-Party) | 90 days |
| _ga | Google Analytics: used to distinguish unique users and sessions for platform analytics. | Analytics (Third-Party) | 2 years |
| _gid | Google Analytics: distinguishes users for 24-hour analytics tracking. | Analytics (Third-Party) | 24 hours |
| _gat | Google Analytics: used to throttle request rate and limit data collection. | Analytics (Third-Party) | 1 minute |
| supabase-auth-token | Authentication token managed by Supabase for secure API access. | Strictly Necessary (Third-Party) | Session |
| harkara_consent | Records Your cookie consent preferences. | Strictly Necessary (First-Party) | 1 year |
| harkara_cart (Local Storage) | Stores cart items in local browser storage during a User session to preserve order selections. | Strictly Necessary (First-Party) | Session |
| sb-[id]-auth-token (Supabase) | Supabase project-specific authentication token managing secure API access and user login session state. | Strictly Necessary (Third-Party) | Session / As configured by Supabase |
| @vercel/analytics | Vercel web analytics for tracking Platform performance and anonymised visitor statistics to improve user experience. | Analytics (Third-Party) | Session / Persistent |
| orders_cache (Local Storage / IndexedDB) | Caches recent order data locally to enable faster page loading and offline order history access. | Strictly Necessary (First-Party) | Persistent (cleared on logout) |
| settings_cache (Local Storage / IndexedDB) | Stores user preference and application configuration data locally to personalise and persist Platform settings across sessions. | Functional (First-Party) | Persistent (cleared on logout) |
| flutter.* (Shared Preferences – Flutter Web) | Flutter Web Shared Preferences used to store application state, session data, and user preferences locally on the User’s device via the browser’s local storage mechanism. | Functional (First-Party) | Persistent (cleared on logout) |
5. Third-Party Cookies
5.1 Certain cookies on the Platform are set by third parties whose services We integrate into the Platform. These include:
- Google Analytics: We use Google Analytics to collect aggregated, anonymised information about how Users interact with the Platform. Google Analytics sets cookies on Your device to track usage metrics. The data collected is used by Us to improve the Platform and is governed by Google’s Privacy Policy.
- Razorpay: Razorpay may set cookies in connection with payment processing for fraud prevention and transaction security purposes. These cookies are governed by Razorpay’s Privacy Policy.
- Supabase: Supabase sets session management cookies as part of Our cloud infrastructure and authentication system.
5.2 We do not control third-party cookies and are not responsible for the data practices of third-party cookie operators. We encourage You to review the privacy and cookie policies of these third-party providers. The presence of third-party cookies on the Platform does not constitute an endorsement of such third parties.
6. Cookie Retention Periods
6.1 Session cookies are deleted automatically upon closure of Your browser session and do not persist beyond Your active use of the Platform.
6.2 Persistent cookies are retained for varying periods depending on their purpose, as set out in the table in Clause 4 above. Upon expiry of the retention period, persistent cookies are automatically deleted from Your device.
6.3 You may manually delete cookies at any time through Your browser settings, as described in Clause 7 below.
7. Your Cookie Choices and How to Manage Cookies
7.1 Cookie Consent
7.1.1 Upon Your first visit to the Platform, a cookie consent notice shall be displayed, enabling You to accept or decline non-essential cookies. Your consent preferences shall be saved in a consent cookie for future sessions. You may withdraw or change Your consent preferences at any time by clicking the “Cookie Settings” link on the Platform.
7.1.2 Please note that refusing or withdrawing consent for non-essential cookies will not affect Your ability to access the core features of the Platform but may result in a reduced personalised experience.
7.2 Browser Settings
Most web browsers allow You to control cookies through browser settings. The following links provide guidance on managing cookies in commonly used browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Privacy, Search, and Services > Cookies
- Opera: Settings > Advanced > Privacy and Security > Site Settings > Cookies
7.2.1 Please note that restricting or disabling all cookies may impair the functionality of the Platform. In particular, disabling strictly necessary cookies may prevent You from logging in, placing Orders, or completing Reservations.
7.3 Opting Out of Analytics
7.3.1 You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
7.4 Do Not Track
7.4.1 Some browsers include a “Do Not Track” (DNT) feature that signals to websites that You do not want Your online activity tracked. The Platform currently does not alter its data collection practices in response to DNT signals, as no industry-wide standard for responding to such signals has been established.
8. Mobile Applications and Device Tracking
8.1 Where You access the Platform through a mobile application, We may use mobile device identifiers, advertising identifiers (such as Google Advertising ID or Apple IDFA), and similar mobile tracking technologies in lieu of browser-based cookies. These identifiers function similarly to cookies and are used for analytics, security, and feature personalisation.
8.2 You may manage mobile advertising identifiers through Your device settings (Android: Settings > Privacy > Ads; iOS: Settings > Privacy & Security > Apple Advertising).
9. Changes to This Cookie Policy
9.1 We may update this Cookie Policy from time to time to reflect changes in the cookies We use, updates to the Platform, or changes in Applicable Law. The most recent version of this Cookie Policy shall always be available on the Platform.
9.2 Material changes to this Cookie Policy shall be notified to registered Users via email or a notice on the Platform. Your continued use of the Platform after such notification constitutes acceptance of the revised Cookie Policy.
10. Contact Information
10.1 If You have any questions or concerns about Our use of cookies or this Cookie Policy, please contact Us at:
Harkara AI Private Limited
Jaipur, Rajasthan, India
Email: team@harkara-ai.in
Website: www.harkara.in / www.harkara-ai.in
— End of Cookie Policy —
© 2026 Harkara AI Private Limited. All Rights Reserved.